Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.mirrorsme.no/ (“the site”) 
  
WE USE SHOPIFY AS AS A PROCESSOR 
We use Shopify to power our online store- you can read more about how Shopify uses your Personal Information here: 
https://www.shopify.com/legal/privacy 
Learn more about Shopify’s cookie policy 
https://www.shopify.com/legal/cookies 
  
HOW DO WE USE YOUR PERSONAL INFORMATION? 

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;

  • Screen our orders for potential risk or fraud; and

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 


We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). We will not use your IP address to identify you in any way. We collect Device Information using the following technologies:
 

  •  “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.

  •  “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  •  “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.


Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain personal information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information” When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
 
  
HOW TO OPT OUT OF; OR BLOCK COOKIES
The use of cookies is subject to your consent in your browser controls and presets. This is supported by the means of an information banner on the site, which informs you about our use of cookies, which requires prior acceptance on your device, managed through your browser controls. You can change your mind at any time and withdraw your consent, and choose to block cookies. Please note that you will not be able to use all features on our web page if you turn off cookies. Most modern browsers are set to accept cookies by default, you can change the settings and choose whether or not to accept, block, or delete cookies. For more information on how to modify your browser settings or how to manage, such as block or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org Below are links to the cookie settings in the most common used browsers:

  
BEHAVIORAL ADVERTISING
We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
 
  
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above.

  • As mentioned we use Shopify as a processor to power our online store.

  • We also use Google Analytics to help us understand how our customers use the Site-you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptoute

  • We also use mailchimp to manage our email campaigns and serve advertisements (We will send you promotional emails and newsletters, only if you give us explicit consent to doing so) you can read more about how mailchimp uses your personal information here: https://mailchimp.com/legal/privacy/ 

  • Posten/Bring (our shipping services) Learn more about how they use your personal information: https://www.posten.no/en/privacy-policy


Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. 
Third party payment gateways used on our site: 

  
Once you leave our store’s website or are redirected to a third-party website or application, you are bound to their Privacy Policy and/ or Terms of Service. Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Your personal information used in completing that transaction may be subject to disclosure under f.e.United States legislation, including the Patriot Act. 
  
SHOPIFY PLACES THE FOLLOWING COOKIES FOR VISITORS ON THIS SITE 


Cookies Necessary for the Functioning of the Store:

_ab

Used in connection with access to admin.

_orig_referrer

Used in connection with shopping cart.

_secure_session_id

Used in connection with navigation through a storefront.

Cart

Used in connection with shopping cart.

cart_sig

Used in connection with checkout.

cart_ts

Used in connection with checkout.

checkout_token

Used in connection with checkout.

Secret

Used in connection with checkout.

Secure_customer_sig 

Used in connection with customer login.

storefront_digest

Used in connection with customer login.

  
Reporting and Analytics

_landing_page

Track landing pages.

_orig_referrer

Track landing pages.

_s

Shopify analytics.

_shopify_fs

Shopify analytics.

_shopify_s

Shopify analytics.

_shopify_sa_p

Shopify analytics relating to marketing & referrals.

_shopify_sa_t

Shopify analytics relating to marketing & referrals.

_shopify_uniq

Shopify analytics.

_shopify_visit

Shopify analytics.

_shopify_y

Shopify analytics.

_y

Shopify analytics.

tracked_start_checkout 

Shopify analytics relating to checkout.


Additionally,Shopify uses pixels and tags from the following third parties, which may in turn place cookies on this site: 


Reporting & Analytics:

Third Party 

Description

Privacy Policy

Alexa Metrics

We use Alexa Metrics to help measure how users interact with our websites.

https://www.alexa.com/help/privacy

Bugsnag

We use Bugsnag to help us troubleshoot and fix issues with our websites.

https://docs.bugsnag.com/legal/privacy-policy/

Chartbeat

We use Chartbeat to help measure how users interact with our websites.

https://chartbeat.com/privacy/

Crazy Egg

We use Crazy Egg to help measure how users interact with our websites.

https://www.crazyegg.com/privacy

Fullstory

We use Fullstory to help measure how users interact with our websites.

https://www.fullstory.com/legal/privacy/

Google Analytics

We use Google Analytics to help measure how users interact with our websites.

https://policies.google.com/privacy

Hotjar

We use Hotjar to help measure how users interact with our websites.

https://www.hotjar.com/legal/policies/privacy

KissInsights 

We use KissInsights to help measure how users interact with our websites.

https://signin.kissmetrics.com/privacy/

LinkedIn Analytics

We use LinkedIn Analytics to help measure how users interact with our websites.

https://www.linkedin.com/legal/privacy-policy

New Relic

We use New Relic to help measure how users interact with our websites.

https://newrelic.com/termsandconditions/privacy 

Optimizely

We use Optimizely to help us test improvements or changes to our websites.

https://www.optimizely.com/privacy/

  
Advertising:

Third Party

Description

Privacy Policy

Bing Ads

We use Bing Ads to deliver targeted advertisements to individuals who visit our websites. 

https://privacy.microsoft.com/en-ca/privacystatement

Drift

We use Drift to help us with conversational marketing to customers while they visit our websites.

https://www.drift.com/privacy-policy/

Facebook Custom Audiences

We use Facebook Custom Audiences to deliver targeted advertisements to individuals who visit our websites. 

https://www.facebook.com/policy.php

Google Doubleclick

We use Bing Ads to deliver targeted advertisements to individuals who visit our websites. 

https://policies.google.com/privacy

Hubspot

We use Hubspot to manage our relationships with our customers.

https://legal.hubspot.com/privacy-policy

Intercom

We use Intercom to manage our relationships with our customers.

https://www.intercom.com/terms-and-policies#privacy

Marketo

We use Marketo to manage our relationships with our customers.

https://documents.marketo.com/legal/privacy/ 

Snapchat

We use Snapchat to deliver targeted advertisements to individuals who visit our websites. 

https://www.snap.com/en-US/privacy/privacy-policy/

SourceKnowledge 

We use SourceKnowledge to deliver targeted advertisements to individuals who visit our websites. 

http://www.sourceknowledge.com/privacy

  
Social Media & Content:

Third Party

Description

Privacy Policy

Disqus

We use Disqus to provide commenting capabilities on posts on our websites.

https://help.disqus.com/terms-and-policies/disqus-privacy-policy

Facebook Connect

We use Facebook Connect to allow visitors to our website to interact with and share content via Facebook’s social media platform.

https://www.facebook.com/policy.php

Gravatar

We use Gravatar to allow visitors to our websites to create avatars.

https://en.gravatar.com/site/privacy

Pinterest

We use Pinterest to allow visitors to our website to interact with and share content via Pinterest’s social media platform.

https://policy.pinterest.com/en/privacy-policy

Twitter

We use Twitter to allow visitors to our website to interact with and share content via Twitter’s social media platform.

https://twitter.com/en/privacy

Wistia

We use Wistia to display video content.

https://wistia.com/privacy

  
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States according to SHOPIFY's policies.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 
  
SECURITY 
We take all reasonable steps and appropriate measures to protect and secure your personal information from unauthorized access. With use, or disclosure of information, you accept that no data transfer over the Internet can be guaranteed to be secure from access by unintended recipients and will therefor not hold us responsible for any breach of security unless this is due to our negligence.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. 

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@mirrorsme.no